A
ACL Access Control List
AEM Acquisition, Engagement and Monetization
ATV Average Transaction Value s
AOV Account Owner Verification
API - application program interface
B
BVT build verification test
BYOB Build Your Own Bundle
BAD Bad Actor Detection
C
CAB Change Advisory Board
CC Code Complete
CM Change Management
CR Change Request
CDN Content Distribution Network
CEM Customer Experience Management
CCTA Command & Conquer Tiberium Alliances
CTE Customer Testing Environment
C&I - Commerce & Identity
CTA - call to action (button)
CC - code completion (or for email, carbon copy)
D
DC Design Complete
DAI Dragon Age Inquisition
DCR Design Change Request
DD Digital Download
DLC Downloadable Content
DOB date-of-birth
DRM Digital Right Mgmt
DGI Digital Games Implementation
E
ET Exact Target
EULA End User License Agreement
EADP - EA Digital Platform
EAIT - EA Information Technology
EAX - EA Access
F
F2P free 2 play
FC Feature Complete
FCR feature cut request
FOS FIFA online services
FUT FIFA Ultimate Team
G
GAR game account risk
GGG great game guarantee
GOS Global Online Studio, Global Online Service
H
HRMR High Risk Manual Review
I
ITO Install Through Origin
J
JWT Jason Web Token
K
KPI - key performance indicator
L
LT Load Test
M
MDM Master Data Management
MTX Micro Transactions
MR Manual Review
MIR Major Incident Review
N
NAM Nucleus Account Management
NNG New Next Generation
NDC New Device Check
O
OFB Open for Business, old Catalog
OPS Operation Support
P
P4F play 4 free
PCI Payment Card Industry
PCT pre-checkin test
PHD product handover doc
POC proof of concept
POC point of contact
PSU/PCU Peak Simultaneous / Concurrent Users
PSN playstation network
PIN Player Insight Network
PM - program/product manager
R
RCA Root Cause Analysis
RTB Run The Business
RTW Release To Web
RTP Require To Play
S
SCM Source Control Management
SLA Service Level Agreement
SQA security quesiton/answer
SWTOR Star Wars The Old Republic
SSO Single Sign On
SPA Origin Single Page Web Application
T
TC Test Complete
TFA 2 phase auth
TPM Transaction Per Minute
TTD trust this device
TSTO The Simpsons Tapped Out
U
UL Unlock (i.e. MicrocontentUL Microcontent Unlock)
UPS User Personalization Service
W
WIP work in progress
WWCE World Wide Customer Experience
WSR Weekly Status Report
X
XSTS Xbox Secure Token Service
Z
ZBB Zero Bug Bounce
ZBR Zero Bug Release
Others
Dev - short for developer, or software engineer
SRM - Security& Risk Management
DCR - design change request
BIN - bank identification number
PIN - personal identification number
TFA - two factor authentication
QA - Quality Assurance (testers)
MUT - Madden Ultimate Team
SSO - single sign on
VPN - virtual private network
PMML - predictive modeling markup language
PCI - payment credential info
Ops - short for operations
RTB - run to business
Spec - short for specification document
ACL - access control list
FTP - file transfer protocol, and SFTP is a secure file transfer protocol
POC - point of contact or proof of concept (context!!!)
TD - technical director
DD - development director
M.R. - in regard to RESON, this is “manual review”
M.R. D. F. - also in regard to RESON, this is “manual review, delay fulfillment”
UAT - User Acceptance Testing
EOD - end of day
COB - close of business
ATO - account takeover
SLA - service level agreement
ETA - estimated time of arrival
GL - greenlight
DCR - design change request